Overview Join our dynamic team as a Customer Service Representative and become the friendly, helpful voice that guides our clients through their experience with us. In this role, you will be the first point of contact for customers, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming environment that encourages customer loyalty. This paid position offers an exciting opportunity to develop your communication skills while supporting a vibrant team dedicated to excellence. Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring each customer feels valued and heard Provide expert assistance via phone, email, or in person, addressing questions related to products, services, or account information Manage front desk operations, including greeting visitors and directing them appropriately while maintaining a positive first impression Experience Proven experience in customer service or front desk roles within an office environment is highly preferred Demonstrated proficiency with computer literacy. Strong organizational skills with the ability to multitask efficiently in a fast-paced setting Excellent phone etiquette and communication skills, both verbal and written Join us to make a meaningful impact through energetic service delivery! We value your dedication to creating positive customer experiences and offer an inclusive environment where your organizational talents can shine. This is more than just a job — it's an opportunity to grow your career while helping others feel supported every step of the way.

Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person