A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Your browser does not support the video tag. The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines. Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else like: Employee discounts on food and fuel Vacation after six months 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman Pump & Pantry offers on-demand pay (access to earned but not yet paid wages) through: Cashier, Clerk Responsibilities Arrives at work in a clean and proper uniform, and be clean and neat in appearance. Greets customers in a friendly manner. Understand all functions of the POS system. Makes change properly. Is proficient in opening and closing a shift, including completing all paperwork. Uses credit card equipment. Processes all sales quickly and accurately. Ensures all items are properly stocked and priced correctly. Reads and follows directions. Checks in vendor delivery. Assists in ordering. Understands fuel inventory reports. Cleans and sanitizes equipment and perform simple maintenance. Keeps store neat and clean, inside and outside. Recognizes problems and report them to management. Projects a positive attitude. Responsible for all aspects of food operations and handling/storage of product. Complies with all food handling guidelines to meet or exceed state/federal regulations. Ensures a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps. Ensures that all food products are stored properly, rotated and code dated with expiration dates. Also ensure that all food products whether cooked or stored are held at proper temperatures. Responsible for temperature testing food to ensure proper food safety and quality control. Provides friendly and competent customer service. Reports for work in a timely manner when scheduled with regular and consistent attendance.
Additional Job Duties:
Assists in other duties, as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred.
Minimum Qualifications:
Able to work the POS system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Must be well groomed and properly attired. Must be able to work holidays, weekends, and any shift needed. Must have reliable transportation and phone. Must be able to communicate in English. - IF
APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members.
Physical Requirements:
The physical demands described here are representative of those that must be met by the Sales Associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
