Customer Service Representative Midwest Tile, Marble and Granite, Inc - 3.0 Lincoln, NE Job Details Full-time From $20 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications Computer literacy Administrative experience High school diploma or GED Attention to detail Organizational skills Warehouse experience Clerical experience Office management Full Job Description Company Overview Midwest Tile, Marble and Granite, Inc. has been a leading stone wholesaler since 1972, with a rich family legacy dating back to 1946. We serve clients across multiple states with a diversified inventory, strong vendor relationships worldwide, and a vertically integrated supply chain that ensures quality and reliability. Overview We are seeking an energetic and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the friendly face and voice of our company, providing exceptional support to our customers through effective communication, organization, and problem-solving. Your enthusiasm and professionalism will help foster positive relationships and ensure smooth daily operations. Responsibilities Answer incoming calls using multi-line phone systems with professionalism and courtesy Assist customers with inquiries, orders, and product information via phone and email Manage office tasks such as data entry, filing, and maintaining customer records using productivity software like Microsoft Office and spreadsheets Support office management duties including calendar management, appointment scheduling, and document proofreading Utilize computer skills to update databases, process orders with QuickBooks, and handle clerical tasks efficiently Maintain excellent phone etiquette while providing customer support and resolving issues promptly Organize files and documents to ensure easy access for team members and clients Qualifications Proven experience in customer service or front desk roles within an office environment Strong computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry Familiarity with QuickBooks or similar accounting software is a plus Excellent organizational skills with the ability to multitask effectively in a fast-paced setting Bilingual abilities are highly desirable to assist diverse client needs Exceptional phone communication skills with professional phone etiquette Previous office management or administrative experience is preferred Ability to prioritize tasks efficiently while maintaining accuracy and attention to detail Join us to be part of a vibrant team dedicated to delivering outstanding service! Your enthusiasm combined with your organizational expertise will make a real difference in supporting our clients and ensuring the smooth operation of our office.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer Service:

1 year (Preferred) Retail or food service: 1 year (Preferred)

Warehouse:

1 year (Preferred) computers: 1 year (Preferred)

Work Location:

In person