Veterinary Emergency and Surgery Hospital is looking for a compassionate and skilled Client Service Representative to join our dedicated team. to our team. VESH is a fast-paced emergency and referral center dedicated to delivering high-quality, compassionate care to pets and families who need us most. This position is ideal for some who enjoys a dynamic hospital environment, and is passionate about supporting emergency and specialty patients during critical times. Key Responsibilities As a Client Service Representative, you will play a vital role in the client experience by: Greeting pet parents in a friendly, compassionate, and helpful wayAnswer incoming phone calls to provide details and expectations to inquiring individualsProcess registration forms and other associated documents for all visitsCommunicate invoice and payment option information to pet owners while completing the check out processSupport the hospital team to deliver high quality and compassionate care for the duration of their visitComplete various administrative duties from scanning records, to emailing patient visit informationWhat Were Looking ForPrevious experience in a veterinary hospital setting preferred, but not requiredAbility to multi-task while remaining calm in a busy settingOutstanding communication and organizational skillsDependabilityAbility to work evenings and weekends as needed

Perks and Benefits:

Competitive compensationMonthly Bonus OpportunitiesHealth, Dental & Vision Insurance401(k) with Company MatchPaid Time Off & Holiday PayScrub AllowanceEmployee Assistance Program & Behavioral Health ResourcesFlexible SchedulingPaid Parental LeaveEmployee Pet DiscountInclude shift schedule