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96 Shades - Beach Haven

Sunglass Specialist

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Now hiring for the 2026 Season!
MUST BE AVAILABLE THROUGH SECOND WEEK OF OCTOBER
(Weekends in September and October)
About Us:
96 Shades has been in business for 17 years. We own 7 stores throughout the Jersey Shore and one in Key West, Florida. Our products range from high end frames, kids frames, to sunglass accessories. We cater to giving our customers a friendly, professional experience while helping them find the perfect pair of shades. At 96 Shades all of our team members stay up to date on product knowledge and fashion trends to ensure the best customer experience in a clean, comfortable atmosphere.
Job Summary:
We are seeking a Sunglass Specialist to join our team at 96 Shades in Beach Haven, NJ. to help us close out the season! Our Beach Haven location is open through the first weekend of October. The ideal candidate will have strong customer service and interpersonal skills, be proficient in English, punctual, driven, and be 18 years or older . Previous customer service and/or sales experience is preferred, but not required. All new team members can expect a range of 24-32 hours per week, with more hours available based on performance. There are also opportunities to work one of our other locations as well as pop up stores, if willing to travel. (Stores are located in Ocean City, Stone Harbor, Wildwood, Cape May, and Avalon).
Pay :
Starts at $18 an hour plus 2% commission on all sales and additional incentives and bonuses.
Responsibilities :
Actively engage customers on the sales floor Help maintain a clean store Assist with inventory when needed Provide exceptional customer service to all client Assist customers with inquiries and picking out a perfect pair for them Demonstrate proficiency in basic math for transactions Manage time effectively to handle multiple tasks efficiently Process sales on POS / cash handling
Skills:
The successful candidate should possess the following skills: Customer service English proficiency Ability to work a flexible schedule Basic math skills Effective time management Join our team as a Sunglass Specialist and contribute your skills to provide top-notch service to our valued customers.
Job Types:
Part-time, Seasonal Pay:
From $18.00 per hour
Benefits:
Employee discount Flexible schedule
Shift:
10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Morning shift Application Question(s): Are you 18 years or older?
Work Location:
In person