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Express Employment Professionals
Customer Service Representative
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Customer Service Representative Express Employment Professionals
- 3.8 Branchburg, NJ Job Details Full-time $18
- $19 an hour 2 days ago Benefits Health insurance Dental insurance Vision insurance Life insurance Qualifications Customer relationship building Phone communication Client rapport building Typing Billing issue inquiries Full Job Description We are currently looking for a Customer Service Representative (CSR) for an immediate opportunity in Branchburg, NJ.
- $19/hr (based on exp) Schedule Monday
- Friday 8:30am
- 5:00pm Customer Service Representative (CSR)
Responsibilities:
Provide telephone support for our customers (40-60 phone calls daily). Order entry (80-100 orders daily) with less than 1% errors. Must be able to type at least 50-60 words per minute. Develop product knowledge to assist customers. Provide information necessary to research and troubleshoot issues pertaining to orders/invoices to Customer Service Lead/Customer Service manager. Need to prioritize and manage multiple responsibilities (work with a sense of urgency). Must follow up & communicate timely with internal staff and customers. Identify any ongoing product, shipping and warehouse issues, and bring to the attention of the Customer Service Manager/Lead Customer Service Representative (CSR)Qualifications:
MUST BE ABLE TO TYPE 50
- 60 wpm Previous experience in customer service or other related fields preferred Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Apply immediately on www.expresspros.com/somersetnj or call (908
- 505-0415 today.
Pay:
$18.00- $19.