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AW
Advanced Water Softening
Admin Assistant/Customer Service Rep
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Admin Assistant/Customer Service Rep 1230 State Rt 23, Butler, NJ 07405 $24
- $25 an hour
- Full-time $24
- $25 an hour
- Full-time Job description We are looking for a bright face to join our team as Admin Assistant/Customer Service Representative.
Primary Job Function:
As an Admin Assistant/Customer Service Representative at Advanced Water Softening, you will be responsible for providing the level of customer service only a family-owned business can provide; greeting customers, answering phone calls and scheduling appointments when necessary, as well as other administrative tasks to help keep the business running smoothly. However, the intangibles are what we are after. We are searching for an employee who would consider themselves a people-person and is willing to go above and beyond for our customers and employees.Responsibilities:
Assist customers with purchases in our storefront. General admin duties/projects. Assist with incoming calls from the customer service line and address customer issues and requests. Check voicemails and direct to appropriate person. Book installs and sales calls. Confirm calls for the next day and reschedule calls when needed. Work at our Ledgewood location on a rotating schedule. Work Saturdays on a rotating schedule.Skills:
People-person with high emotional intelligence Able to diffuse tense situations Excellent phone etiquette Ability to multi-task Proficient in Microsoft Outlook Exceptional work ethic Problem-solving Working well under pressure Knowledge of Northern New Jersey towns and areas We offer paid training for our computer system, paid sick days, paid medical insurance, and paid vacation days.Work Remotely No Job Type:
Full-time Pay:
$24.00- $25.
Job Type:
Full-time Pay:
$24.00- $25.