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Stew Leonard's

PT Front End Customer Service

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

PT Front End Customer Service Stew Leonard's - 3.7 Clifton, NJ Job Details Part-time | Full-time $17.70 - $18.00 an hour 18 hours ago Benefits Profit sharing Paid holidays Qualifications Retail customer service procedures Computer operation Cash register operations Customer engagement Computer skills Full Job Description Stew Leonard's, a family-owned and operated fresh food store founded in 1969, has locations in Connecticut, New York, and New Jersey. Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere, with costumed characters and animated entertainment throughout the store that keep children entertained while parents shop. Customer Service Representative Part Time Hourly - $17.70 - $18.00 depending on qualifications and experience Must be at least 18 years and older
Position Description:
With general supervision, the Customer Service Representative upholds the foundation on which Stew Leonard's is built: The Customer is Always Right! Customers receive assistance in a variety of areas of Stew Leonard's business when they stop at the customer service desk.
Your day-to-day:
Provide customers with prompt and courteous service in the following areas (may vary by location) Customer returns Catering Lotto Collecting and entering customer comments Adding app points Reacting to customer comment, when necessary, by ensuring customer is contacted Answer incoming phone calls and direct them to the appropriate departments Assist with Front End Supervisor Other duties, as assigned
Qualifications:
1 to 3 years cashier experience, with excellent cash control Great communication skills, both written and oral Great customer service skills Good computer skills The ability to multi-task What you bring to the team: Lead by example Great work ethic Good interpersonal skills Problem solver
Honest Flexible Working Conditions:
Requires frequent standing with occasional walking and lifting up to 30 pounds Requires occasional repetitive motion of arms and hands Why you'll love working here!
Family Oriented:
We respect the personal balance between work and family with career opportunity and growth- over 80% of our managers have been promoted from within.
Benefits:
401 K plan for FT & PT team members, family & personal time off, sick time off, annual performance review, commuter assistance. profit sharing!
Environment:
Have you seen the Avocado Girls? Chiquita Banana? Or the singing Parrot?
Pay Day:
We're thrilled to offer our Team Members Sunday premium pay, Holiday pay, Dayforce Wallet - a new way to get paid. Say bye-bye to pay day and hello to pay your way. Get your pay as soon as you earn it, at no cost to you - It's your money, why should you have to wait? Request your pay as you earn it. We take pride in the power of diversity, inclusion, and being socially responsible to the communities which we live and do business Apply today and start as soon as 1 week! For more information on working at Stew Leonard's click on the link below!
http:
//www.stewleonards.com/work-at-stews/ Stew Leonard's is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.