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StorageBlue

Self-Storage Customer Service/Sales

Career Insights for Customer Service Representative (General)

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Based on New Jersey data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Self-Storage Customer Service/Sales StorageBlue - 3.2 Clifton, NJ Job Details Full-time From $17 an hour 4 hours ago Benefits 401(k) Paid time off 401(k) matching Qualifications Computer operation Spanish High school diploma or GED Driver's License Computer skills Retail sales Full Job Description StorageBlue, the self-storage division of StorageBlue Management, is looking for high-energy, ambitious, and top-performing team members to assist with the management of our self-storage facilities. This position will work at our self-storage locations in Newark, Clifton, and Paterson, New Jersey. As a Customer Service Representative, you will become an important member of our team by delivering a positive experience for our customers. We seek employees with integrity and passion for helping others who are eager to take on new responsibilities in a customer-focused role. If this sounds like you, and a fast-growing, exciting organization sounds right for you, PLEASE APPLY! We would love to consider you and look forward to reviewing your application.
Responsibilities:
Develop excellent customer relationships by identifying the storage needs and providing them with solution. Improve sales objectives with prospective customers through unit rentals, insurance of rentals, sales of moving materials, and U-Haul truck rentals. Guide your new customers through rental processes and agreements. Keep your facility up to the highest of cleanliness standards (i.e. cleaning units, sweeping, mopping, changing light bulbs, etc.). Perform independently on a day-to-day basis with a focus on teamwork and partnerships with other locations in the area. May be required to travel to local retail locations and run errands for the facility.
Qualifications:
1+ years of customer service experience (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles). Sales! Strong computer skills Bilingual (Spanish) ability preferred Valid driver's license with access to reliable transportation High School Diploma or GED equivalent
Pay:
From $17.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance