The ideal candidate will work directly with customers, vendors and internal teams to facilitate and fulfill order requests in a fast-paced environment. Candidates should be detail-oriented, highly organized, and capable of managing multiple priorities while adapting to changing demands throughout the day.

Responsibilities Include:

Supporting customers with order changes, shipment status updates, and payment processing Providing comprehensive support to the internal teams to ensure efficient daily operations Coordinating communication between vendors and customers Helping resolve order and service issues while maintaining a high level of customer satisfaction Reviewing vendor order acknowledgments Reviewing logistics reports Maintaining accurate CRM updates and record keeping Managing inbound customer requests across multiple communication platforms in a timely manner Prior experience with NetSuite or similar CRM platforms is preferred.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person