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Goffle Creamery

Ice Cream Scooper

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Ice Cream Scooper Goffle Creamery Hawthorne, NJ Job Details Part-time | Full-time $11.00 - $15.50 an hour + tips 1 hour ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Interpersonal skills Attention to detail Ability to follow instructions Retail math Full Job Description •
HIRING IMMEDIATELY
•Goffle Creamery is a family owned ice cream shoppe that opened in August of 2021. We pride ourselves on quality products, served with amazing customer service that creates a special experience for our customers and their families. Our small walk up window has been thriving with the growing crowds and we are looking to expand our team. We are looking for enthusiastic team players who can think quickly on their feet, while providing excellent service with a smile and maintaining a clean work space. If you are responsible, possess excellent communication skills and can follow instructions with very specific detail, we would love to hear from you! Furthermore, we look forward to you growing with our family as we expand in the future.
Title:
Ice Cream Scooper Position Type:
Part-time/Full-time - Hourly pay
PLUS TIPS
Location :
Goffle Creamery -
Hawthorne, NJ Job Description:
Ice cream scoopers will be one of the main faces of customer service at the shoppe. Scoopers will be responsible for ice cream distribution in a consistent and timely manner in regards to portion sizes and appearance of menu items. They will also be responsible for creating novelties, completing accurate money transactions, and interacting with customers in a professional manner. Scoopers will be working on a team with other employees, while maintaining good communication with others within a very fast-paced environment.
General Responsibilities :
Scoop ice cream consistently and in a timely manner Create and serve menu items in a visually appealing manner Make stock of novelty items Maintain a clean work area Greet customers Work the register Answer customer questions Provide suggestions
Key Responsibilities :
Providing exceptional customer service Learn and have complete knowledge of menu Learn and provide correct ice cream sizing Learn to create and provide novelty food items Learn food safety regulations and follow them at all times Learn register program and maintain change drawer Answer customers regarding details about ice cream and novelties Daily opening and closing of the shoppe- including cleaning buckets, counters, utensils, floors Restock product and ice cream flavors
Qualifications :
At least 17 years of age Night, weekend and holiday availability Food Industry experience is a plus! Demonstrates proficient technological skills when working POS system
Skills :
Math and cash handling Attention to detail Communication Team player Courteous and professional customer service Ability to handle challenging customers in a professional manner
Characteristics :
Energetic personality Neat and well-kept
Patient Dedicated Hygienic Consistent Initiative Driven Work Environment :
Lively Tight-knit Fast paced Busy Multi-tasking Lots of communication
Physical Demands:
Able to walk, reach, and lift regularly Stand for extended periods of time Able to lift 30 pounds
Job Types:
Full-time, Part-time Pay:
$11.00 - $15.50 per hour
Benefits:
Employee discount Flexible schedule Paid training
Work Location:
In person