Skydiving Center Front Desk

It's a summer job at a happy place! Hey there! We're Skydive Cross Keys - a professional skydiving center on a mission to be the happiest dropzone in the world. Every single day, we help people cross something huge off their bucket lists. It's honestly one of the coolest things you can be part of, and we're looking for the right people to join our team for the season. This job is full time from April until September. What you'll actually be doing: You'll be the first face our guests see and the voice they hear when they call - so you set the whole tone for their experience. That means answering phones, checking people in, collecting waivers, processing payments, and generally making sure everything runs smoothly during what can be a very busy day on the dropzone. It's fast-paced, it's fun, and no two days are exactly alike. Weekend availability is non-negotiable! Our busy season runs May through September, and weekends are everything. We need people who can commit to EVERY Saturday and every Sunday throughout the summer. If you have trips, weddings, or other plans that will pull you away on weekends between May and September, this probably isn't the right fit right now! You'll thrive here if you: Genuinely love talking to people (like, really love it) Stay cool and focused when things get hectic Catch details that others miss - accuracy matters a lot in this role! Work well as part of a team and pitch in wherever needed Communicate clearly, do basic math without breaking a sweat, and solve small problems on the fly Bring good energy every single day Have some customer service experience under your belt Experience in a customer service role is required! Bonus points if you have sales experience - we love a good upsell moment done with heart. You don't have to be a skydiver! But you do have to be the kind of person who gets genuinely excited welcoming strangers to an adventure. That energy is contagious, and it matters here. Cover letter required! Here's the thing: resumes tell us what you've done. Cover letters tell us who you are. We hire people, not bullet points, and we want to know why you want to be part of what we're building here. Write us something real. Tell us about yourself, why this job caught your eye, what you'd bring to our team, and why you think you'd fit in at a place like this. It doesn't need to be long - it just needs to be you. Applications without a cover letter will not be considered. We mean it, and we promise it's worth the effort. Send your resume + cover letter our way and let's see if we're a match. We can't wait to meet you.

Pay:

$15.50 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off Application Question(s): Are you available to work EVERY Saturday and Sunday in May through September?

Experience:

Customer service: 1 year (Required)

Work Location:

In person