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Waste Connections

Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Blue Diamond Disposa l is looking to add a Customer Service / Office Administrator to their team in Mt. Arlington, NJ. Pay for this role is $25.00/hr
Schedule:
Monday-Friday 8:00A-5:00P Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service . Accepting payments from customers, researching customer billing inquiries and updating customer account information. Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
What we need from you:
2 years of high volume Customer Service experience Experience with Microsoft Word, Excel and Outlook Excellent verbal and written communication skills What you'll get from us: Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids,
Employee Stock Purchase Plan, Employee Relief Fund Insurance:
Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACOffice