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SAIC

MQ-9 Flight Simulator Field Service Representative

Pay: Not specified
Posted: 3 weeks ago
Location: Nellis Air Force Base, NV (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/24/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,681 / year median in Nevada

-1% projected decline

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Job Description

MQ-9 Flight Simulator Field Service Representative
SAIC - 4.0
Nellis AFB, NV Job Details Full-time 7 hours ago Qualifications Confidential information handling Interpreting technical drawings Field engineering on-site equipment repair Electrical schematic reading and interpretation Electrical layout diagram interpretation IT department experience
Full Job Description Job ID:
2615959
Location:
Nellis
AFB, NV, US
Date Posted:
2026-08-20
Category:
Information Technology Subcategory:
Platform Engr Schedule:
Full-Time Shift:
Day Job Travel:
Yes - 10% of the time
Minimum Clearance Required:
Secret Clearance Level Must Be Able to
Obtain:
TS/SCI Potential for
Remote Work:
ORA_ON_SITE Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative (FSR) to provide software and systems support for the
MALET JSIL
Aircrew Trainer (MJAT) located at Nellis Air Force Base, NV. The
MALET-JSIL
Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a tactical MQ-9 Reaper ER Ground Control Station (GCS) into a flight training simulator. The system enables UAS/RPA operators to conduct simulation training as part of initial qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. In addition to MJAT support, the FSR will provide software, hardware, and systems support for the JSIL Mission Debrief System (JMDS), the MJAT Rehearsal Local Network (MRLn), the MJAT Stand-alone Trainer (MSAT), and future systems within the MJAT family.
Job Duties and Responsibilities:
Provide software and systems support for the
MALET JSIL
Aircrew Trainer (MJAT) Provide software and systems support for the MJAT Rehearsal Local Network (MRLn) Provide software and systems support for the JSIL Mission Debrief System (JMDS) Provide software and systems support for the MJAT Stand-alone Trainer (MSAT) Integrate GOTS, COTS, and EOM software and hardware components, and apply knowledge of wired networking and life cycle sustainment Deliver on-site technical support, operational training, and assistance in developing training scenarios Serve as the JSIL representative to the customer Qualifications
REQUIRED EDUCATION
BS degree and two (2) years of experience; four (4) years of experience accepted in lieu of degree
REQUIRED SKILLS
Intermediate experience troubleshooting IT systems and hardware to support end-users and maintain system uptime Understanding of classified systems handling procedures and ability to work in secure environments Ability to work independently and as part of a team in an operational environment Ability to read and interpret system diagrams, rack layouts, and cable schematics
REQUIRED CLEARANCE
Active Secret Clearance with ability to obtain Top Secret/SCI