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Western Nevada Supply

Customer Solutions Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Nevada data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,681 / year median in Nevada

-1% projected decline

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Job Description

Join a Company Where Your Knowledge Matters Western Nevada Supply is one of Northern Nevada's premier wholesale distributors, serving the mining, industrial, mechanical, plumbing, waterworks, construction, and municipal industries. Our customers rely on us to keep critical operations running, and our counter sales team is often the first impression they receive. We're looking for an energetic, knowledgeable, customer-focused professional who takes pride in solving problems, building relationships, and delivering exceptional service. If you're someone who enjoys a fast-paced environment, values teamwork, and wants to build a long-term career with a stable and growing company, we'd like to talk with you. What You'll Do Assist contractors, industrial customers, municipalities, and walk-in customers with product selection and purchasing. Provide outstanding customer service by identifying customer needs and recommending the best solutions. Prepare quotes, process sales orders, and coordinate special orders. Maintain a clean, organized, and professional sales counter and showroom. Work closely with our warehouse, purchasing, and outside sales teams to ensure customer satisfaction. Learn and become proficient in our extensive product lines and inventory systems. Help customers solve problems, not just sell products. What We're Looking For The ideal candidate will have: Outstanding customer service and communication skills. A positive attitude and strong work ethic. Excellent organizational and multitasking abilities. Strong computer skills and the ability to learn new software quickly. The ability to thrive in a fast-paced environment. A team-first mentality with a willingness to jump in wherever needed. Mechanical aptitude or experience with industrial, plumbing, waterworks, HVAC, mining, or construction products is a significant advantage—but we're willing to train the right individual with the right attitude. Why Western Nevada Supply? We believe our employees are our greatest asset. We work hard to create an environment where people enjoy coming to work and have opportunities to grow their careers.
We offer:
Competitive pay based on experience Comprehensive benefits package Paid vacation and holidays Retirement savings opportunities Ongoing product and industry training Stable, full-time employment with an established company Opportunities for advancement within the organization The Person Who Will Succeed Here You enjoy helping people. You take ownership of your work. You don't wait to be told what needs to be done. You enjoy learning. You build trust with customers through honesty, professionalism, and follow-through. You want a career—not just another job. Ready to Join Our Team? If you're looking for an opportunity to build a rewarding career with a respected company that values integrity, teamwork, and exceptional customer service, we'd love to hear from you. Apply today and become part of the Western Nevada Supply team in Winnemucca, Nevada.
Pay:
$20.00 - $30.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Volunteer time off
Work Location:
In person