Schedule:

Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week)

Assignment Length:

3-6 months

Worksite:

On-site in Lancaster, NY $28/

HR Key Responsibilities Order Management:

Process new orders, changes, cancellations, and expedite requests for aftermarket spares and repair services.

Customer Communication:

Serve as the primary point of contact for assigned accounts; provide timely updates on lead times, delays, quality holds, and shipping status.

RMA & Warranty Coordination:

Initiate and track RMAs, warranty evaluations, and repair orders; communicate inspection findings and final dispositions.

Issue Resolution:

Investigate shortages, shipment errors, quality concerns, and production delays; partner with planning, quality, engineering, and logistics teams to resolve issues. Qualifications Associate's degree preferred (Business Administration or Management). Excellent written and verbal communication skills—professional, concise, and customer-focused. Strong problem-solving skills; comfortable collaborating with cross-functional teams. Ability to manage multiple priorities in a fast-paced environment. #MFT1 Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. 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