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FC
First Choice Staffing
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Customer Service Representative
- New York Mills, NY Full Time Direct Hire 8a
- 5p $19
- $21/hr.
POSITION OVERVIEW
Process customer orders to insure accurate, on time delivery as well as handling misc. issues as they arise in order to accomplish on time accurate delivery of their orders. This position requires phone skills, ability to multitask and troubleshoot with customers over the phone, utilize computers and software, good communication skills and attention to detail with customer order information. Call center with high call volume experience required. High school diploma or equivalent education required. #INDWB Pay:
$19.00- $21.
Benefits:
401(k) Paid time offExperience:
Call Center:
2 years (Required)Office :
1 year (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Dental Insurance