AI Summary & Insights Summary Insights Customer Service Rep - Training Provided, $20/hr The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Customer Service Rep - Training Provided, $20/hr The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Description
ON-SITE CUSTOMER SERVICE REPRESENTATIVE
Geneseo, NY | Direct Hire | $21.43-$22.68/HR | Benefits Day 1 Ready to turn your communication skills into a career? We're hiring an Onsite Customer Service Representative in Geneseo, NY ! If you're someone who enjoys helping people, solving problems, and keeping conversations moving in a positive direction, this could be the opportunity you've been waiting for. This is an entry-level Direct Hire position with benefits starting Day 1 , paid training, and the opportunity to build a long-term career.
PAY & SCHEDULE
Starting Pay:
$21.43/hour
After Training:
$22.68/hour
Schedule:
Monday-Friday, Days Flexible schedule
Position Type:
Direct Hire Location:
Geneseo, NY Benefits:
Start Day 1 WHAT
YOU'LL DO
As a Customer Service Representative, you'll be the voice of the company, helping customers find solutions while providing professional and positive service.
Responsibilities include:
Handle inbound and outbound customer calls Answer customer questions and resolve issues Discuss payment options and negotiate payment arrangements Respond to customer emails with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Accurately document customer interactions in company systems Follow established call scripts and procedures Manage multiple systems while maintaining an engaging customer experience Represent the company with professionalism and positivity
WHAT WE'RE LOOKING FOR
You don't need years of customer service experience—we're looking for someone with the communication skills, motivation, and willingness to learn to succeed!
Qualifications:
High school diploma or GED required Excellent verbal and written communication skills Strong problem-solving and persuasion skills Comfortable working with multiple computer systems Strong typing and organizational skills Familiarity with standard office systems and procedures Motivated to learn, meet goals, and grow professionally Ability to work onsite in Geneseo, NY
BENEFITS
Your benefits begin Day 1! 11 Paid Holidays 401(k) 401(k) Matching Health Insurance Dental Insurance Vision Insurance Life Insurance AD&D Insurance Disability Insurance Employee Assistance Program Paid Sick Time Paid Time Off Paid Training Flexible Schedule Referral Program
READY TO GET STARTED?
If you're a people person, problem solver, and motivated professional looking for a stable career opportunity with great benefits, we want to hear from you! Click
APPLY NOW
to get started and receive a phone call!
Pay Details:
$21.43 per hour Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.