Part-Time Customer Service Associate Rockcastle Florist -

Greece, NY Pay:

Starting at $16.00/hr

Job Type:

Part-Time About Us Established in 1951, Rockcastle Florist is a proud, family-owned and operated business with locations in Greece and Canandaigua. We serve Monroe, Ontario, and Wayne counties daily, delivering beauty and joy locally and around the world. Our team is passionate, skilled, and dedicated to exceeding customer expectations every single day. We are currently looking for a friendly, detail-oriented Customer Service Associate to join our team in Greece, NY. What You'll Do Warmly greet and assist retail customers in person and over the phone. Guide customers through floral selections, arrangements, and gift purchases. Efficiently process sales transactions using our Point-of-Sale (POS) computer system. Provide accurate information regarding deliveries, order status, and custom requests. Maintain a clean, organized, and welcoming storefront.

What We're Looking For Customer-First Mindset:

Outstanding communication skills and a friendly, helpful telephone manner.

Tech Savvy:

Confidence navigating POS software and basic computer systems.

Flexibility:

Ability to work a adaptable schedule, including Saturdays and busy floral holidays. Passion for

Excellence:

A strong work ethic and pride in delivering exceptional service. Experience (Preferred): 2-4 years of retail sales or customer service experience.

Schedule & Benefits Schedule:

Day shifts, Monday through Friday, with Saturdays and peak holidays as needed.

Perks:

Generous employee discounts on flowers, plants, and giftware.

Environment:

A creative, fast-paced, and supportive family-owned working environment. How to Apply Send your resume to jamie@rockcastle.com or apply directly on our website at: rockcastleflorist.com/employment-application/

Job Type:

Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount

Experience:

Sales or Florist Retail:

1 year (Required) Ability to

Commute:

Rochester, NY 14612 (Required) Ability to

Relocate:

Rochester, NY 14612: Relocate before starting work (Required)

Work Location:

In person