We are seeking dependable and professional Weekend Customer Service Agents to assist customers for our home-service companies.

Responsibilities:

Answer incoming customer calls Respond to customer emails and text messages Schedule service appointments Follow up with customers regarding open estimates Collect information, photographs and project details from customers for estimates Send customer review requests through our company application Create and organize daily delivery routes for drivers Enter and update customer information accurately Process credit-card payments Communicate with technicians and dispatch service calls Follow up with customers when necessary Provide friendly and professional customer service

Qualifications:

Previous customer-service, dispatching or call-center experience preferred Excellent telephone and communication skills Strong organizational and follow-up abilities Dependable and punctual Comfortable using computers, email, mobile applications and scheduling software Able to work independently and manage multiple responsibilities Must be available every

Saturday and Sunday Saturday and Sunday :

Morning Shift :

06:00 AM to 03:00

PM Evening Shift :

02:00 PM to 11:00 PM Monday to

Friday :

Evening Shift :

03:00 PM to 11

PM Pay:

$23.00 per hour Expected hours: 18.0 - 40.0 per week

Work Location:

In person