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Queen City Med Mart, Inc.

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Customer Service Representative Queen City Med Mart, Inc. - 3.5 Dayton, OH Job Details Full-time From $13.50 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Qualifications Customer communication HIPAA compliance Active listening Health insurance policy knowledge Client rapport building HIPAA Patient service High school diploma or GED Inside sales Clinical confidentiality policies Full Job Description Work in a fast paced retail sales environment. Queen City Med Mart is hiring inside sales representatives for their Cincinnati location. We are looking for punctual, warm, and highly motivated sales associates. Experience in a medical environment, with medical equipment, or supplies is a major plus. Help our local baby boomers and elderly be more independent through medical supplies and equipment. We are the Tri-State's leader in retail medical sales with tons of room for advancement. We are also looking for applicants with high level retail experience in other fields. Call today to start helping those in need.
Job duties/requirements:
Assist customers with finding the best equipment solutions while portraying a positive attitude towards customers and co-workers. Complete intake process for prescriptions for medical equipment. Be flexible, able to multi-task and prioritize Possess listening skills and empathy towards customers during sales interactions. Able to problem solve Communicate effectively in oral and written correspondence Identifies and pursues opportunities for improvements Provides support to customers to answer questions/concerns Maintains confidentiality of all information as stipulated due to HIPAA Privacy Rules Maintain knowledge of current government and insurance policiesGreat commission Key features: Health, Vision, and Dental benefits Retirement benefits Commissions on top of base salary Other requirements: Relevant work experience Background and Drug screening
Job Type:
Full-time Required education: High school or equivalent
Job Type:
Full-time Salary:
$12.00 to $15.00 /hour plus commission
Job Type:
Full-time Pay:
From $13.50 per hour Expected hours: No more than 40.0 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance