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UI
UIS Insurance & Investments
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
UIS Insurance & Investments is looking to add an enthusiastic Customer Service Representative to our team in Findlay, OH. This position serves as the primary contact for customers and assists with servicing, processing, and maintaining all related insurance policies. Strong customer service, computer, attention to detail, and organizational skills are required. This position is a service position, but will collaborate with other departments, such as Sales Producers, to build a strong and successful team environment. The position would be working within our office in Findlay. We offer a competitive benefits package including:
- Medical benefits offered on day one
- Dental Insurance
- Vision Insurance
- 401k (including a company match)
- 32-hour work week (four eight-hour days)
- Four weeks of paid time off An Ohio Property & Casualty license is helpful, but not required.