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Good to Go-Good Oil Company

Lead Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Lead Customer Service Representative Good to Go-Good Oil Company - 1.6 Lebanon, OH Job Details Full-time From $15 an hour 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Interpersonal skills Managing retail teams Shift management High school diploma or GED Organizational skills Leadership General management Full Job Description Good Oil Company is seeking a top-notch Lead Customer Service Representative for our Lebanon, OH location! The lead will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. To be successful as a Shift Leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top Shift Leader should be able to ensure smooth and efficient workflows.
Responsibilities:
Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Handling customer issues and employee disputes. Providing great customer service
Requirements:
High school diploma/GED. Previous experience as a Shift Leader or in a similar role in retail. Strong leadership and organizational skills. Confident problem-solver. Team player. Good Oils offers weekly pay, flexible scheduling, and generous pay and incentive programs.
Apply today at:
www.goodoilcompany.com/careers
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance