Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CC
Columbiana County School Credit Union
Member Services Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Ohio data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
Job Description Company Overview Columbiana County School Employees Credit Union is a local Credit Union servicing the Columbiana, Mahoning and Trumbull Counties in Ohio. We pride ourselves on providing superior customer service and meeting the financial needs of our members. Position Overview The Member Services Representative's highest priority is to serve members promptly in a professional and courteous manner, helping members process and complete various types of financial transactions. The Member Services Representative also shares information about other products/services we offer. We are hiring three full time float positions for Mahoning County branches, Trumbull County branches, and a float for all branches. Responsibilities include but are not limited to ¨ Accepting share deposits and loan payments. ¨ Disbursing share withdrawals and cash advances on Visa Credit Cards. ¨ Accepting/Disbursing share certificate deposits and withdrawals. ¨ Learning credit union services and cross selling to members. ¨ Counting and balancing assigned cash drawer to computer totals. ¨ Selling official cashier checks ¨ Cashing/Accepting Select type U.S. Savings Bonds ¨ Answering telephone inquiries and routing calls. ¨ Processing financial transactions in a courteous and efficient manner. What We offer
- Medical, Vision, & Dental
- Life & LTD Insurance
- Supplemental Insurance
- Paid Holidays
- Vacation and Sick Time
- 401k w/matching
- Engagement/Professional Development/Recognition Job Requirements
- Cash Handling Experience
- Customer Service Experience Preferred Qualifications
- At least 1 year of Teller experience. Skills, Knowledge and Abilities
- Strong customer service skills
- Problem-solving skills
- Advanced level computer skills
- Math/Counting skills
- Mult-tasking skills