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TR
The Revenue Group
Onsite Medicaid Eligibility Representative $500 Sign on Bonus
Career Insights for Healthcare Customer Service Representative
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Scorecard
Based on Ohio data
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What they do
A Healthcare Customer Service Representative responds to customer inquiries about healthcare and provides information about healthcare plans, providers, policies and coverage. Assists customers with questions about healthcare insurance and premiums. Keeps records of customer communications and transactions.
$39,416 / year median in Ohio
-14% projected decline
Job Description
Description:
Pay Rate:
$17.50/hr. plus monthly bonus ($0- 300) after 90 days.Bonus:
$500 broken into a 90-day periodHours:
Monday - Friday 8:30am-5:00pm including a 30-minute unpaid lunch break Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient's bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative at Avita Ontario Hospital. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. Our employees voted us Top Workplaces 5 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for : Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room. Screen/Interview patient's bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities. High volume of walking and standing. (70% - 80% of your shift) The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed. Maintain a positive working relationship with co-workers, hospital staff, and patients. Abide by HIPAA rules and regulations to protect patient's privacy. The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis. Maintain confidentiality of account information at all times.Requirements:
Requirements for theOnsite Medicaid Screening Representative:
Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 40 WPM Must have reliable transportation. Good attendance and dependability are essential. Successful completion of drug and background test is required. Annual Flu shots and TB testing is requiredOur Benefits:
100% Paid Training 401(k) matching Paid Time off (PTO) - Up to 10 days your first year! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) Please apply at: revenuegroup.com/careersEEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.Compensation details:
17.5-17.5 Hourly WageBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Health and Wellness Programs