Care Management Coordinator Date Posted:

2 October 2026

Closing Date:

November 1, 2026

Recruiter:

CVS Health Location:

Tiffin, Ohio Salary:

USD64,000

to

USD80,000

Job Type & Industry:

Technology Risk, Business & Management Consultancy Contract Type:

Permanent Job Reference:

2997539084-2 Apply for this job now Job Description CVS Health is seeking a Care Management Coordinator to support members across the care continuum. In this role, you'll coordinate intake, scheduling, referrals, and follow-up for complex and chronic care patients, ensuring timely access to services and benefits. You will review clinical information, document interactions, and collaborate closely with nurses, pharmacists, and providers to close care gaps and improve outcomes. The role requires strong communication, EMR data entry, customer service skills, and a passion for helping diverse populations navigate healthcare resources. Responsibilities Coordinate member intake, benefits verification, referrals, and follow-up appointments. Support nurses, pharmacists, and providers with care management activities. Review and document clinical and utilization information in EMR and related systems. Perform outreach calls to members to close care gaps and improve adherence. Educate members on available programs, benefits, and community resources. Maintain HIPAA compliance and protect member confidentiality. Monitor task queues and prioritize urgent or high-risk cases. Track and report on member status, barriers, and next steps. Collaborate with internal teams to streamline workflows and improve outcomes. Contribute to a culture of inclusion, integrity, and continuous improvement. Required Skills Care coordination Healthcare customer service Electronic Medical Records (EMR) Benefits verification Scheduling and referrals Clinical data entry HIPAA compliance Population health support Multidisciplinary team collaboration Microsoft Office / basic data tools