Description We are looking for a Customer Service Representative to support customer interactions for a Contract position based in Beaverton, Oregon. This role is ideal for someone who enjoys helping people, resolving questions efficiently, and maintaining a positive experience across each contact. The position focuses on handling high-volume communications, processing customer requests accurately, and providing dependable service in a fast-paced environment.

Responsibilities:

• Manage incoming customer calls and respond to questions with professionalism, accuracy, and empathy
• Place outbound calls as needed to follow up on requests, clarify details, or provide updates
• Enter orders and customer information into internal systems with a strong focus on data accuracy
• Resolve routine service issues by identifying needs, explaining next steps, and documenting outcomes
• Maintain complete and organized records of customer interactions, transactions, and follow-up actions
• Coordinate with internal teams when requests require additional review or escalation
• Meet service expectations for responsiveness, call quality, and overall customer satisfaction Requirements
• At least 1 year of experience in customer service, call center support, or a related environment
• Ability to handle inbound and outbound calls in a detail-oriented and efficient manner
• Experience with order entry and maintaining accurate customer records
• Strong verbal communication skills and a customer-focused approach to problem solving
• Comfortable working in a fast-paced setting with changing priorities
• Basic computer proficiency and ability to learn company systems quickly TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .