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Customer Service / Inside Sales
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Oregon data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,083 / year median in Oregon
-10% projected decline
Job Description
Job Listing ID:
4566297
Job Title:
Customer Service / Inside Sales
Application Deadline:
12/07/2026
Job Location:
Bend
Date Posted:
09/09/2026
Hours Worked Per Week:
40
Shift:
Day Shift
Duration of Job:
Full Time, more than 6 months
SR You may contact this employer directly.
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Job Summary
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) to work on site in Bend, OR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
This is a full time on-site position, Monday - Friday 8:00 am to 5:00 pm. Great work / life balance!
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
We offer competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.
A LASTING CAREER
- Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed, deliver orders to customers as needed
Qualifications:
- 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
- Attention to detail, accuracy, ability to multitask, sense of humor
- Written and verbal communication skills, including English grammar
- High school diploma or equivalent
- Must be able to lift up to 50 lbs.
- Mechanical aptitude
- Computer knowledge including Excel. SAP/ERP experience a plus
- Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law. Customer Service Representatives
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Driver License Information
Required:
Non-Commercial Drivers License Compensation
Depending on Experience
Benefits Offered:
Medical, Retirement, Education Reimbursement
Job Requirements
Experience Required:
None
Education Required:
High School Diploma/GED
Minimum Age:
N/A
Benefits
- Financial Aid/Assistance
- Professional Development
- Dental Insurance
- 401(k) Plans