Customer Service Specialist

Job Listing ID:

4476227

Job Title:

Customer Service Specialist Application Deadline:

07/17/2026

Job Location:

Hillsboro

Date Posted:

04/19/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Customer Service Specialist Job Locations US-OR-Hillsboro

ID 2026-33771

Category Customer Service/Support Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth.

As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters. Why You'll Love Working Here At Ferrellgas, we're committed to supporting our team with benefits that promote health, financial security, and personal growth:

Comprehensive Health Coverage:

Medical, dental, vision, accident, and critical illness insurance

Income Protection:

Company-provided short-term and long-term disability, life insurance, and AD& D

Financial Wellness:

401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)

Time Off & Family Support:

Paid Time Off (PTO), parental leave, and tuition reimbursement

Wellness & Assistance Programs:

Wellness program, Employee Assistance Program (EAP), and Medicare support

Employee Perks:

Referral program, employee discount programs, and propane savings Responsibilities Answering phones, chat, social media, or email in a polite, courteous, and professional manner. Works with customers daily to sustain and improve business relationships. Ask probing questions to identify customer issues or concerns. Ensure accurate account maintenance and updating of account information. Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. Can handle basic de-escalation of customer... For full info follow application link. Ferrellgas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to an individual's race, religion, color, gender, sex (including pregnancy), sexual orientation, gender identity, marital status, protected veteran or military status, genetic information, disability, national origin, age, or any other classification protected by Federal, state or local law. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use any one of Ferrellgas' electronic means of applying for jobs as a result of your disability you may request a reasonable accommodation by contacting us via careers@ferrellgas.com or calling 1-8

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Depending on Experience Job Requirements

Experience Required:

 At least 1 year

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A