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AAA Oregon-Idaho

Insurance Service Representative

Career Insights for Customer Service Representative (General)

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Based on Oregon data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,083 / year median in Oregon

-10% projected decline

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Job Description

Insurance Service Representative AAA Oregon-Idaho - 3.6 Hillsboro, OR Job Details Full-time $22 - $24 an hour 13 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication High school diploma or GED Full Job Description We are currently seeking an Insurance Service Representative for our Hillsboro office! Located in our Hillsboro office, the Insurance Service Representative is responsible for assisting policyholders and agents with any questions, problems, or changes concerning their insurance products through AAA. This role is also responsible for helping members when they come into the service center, directing them to the appropriate team members and products.

Desired skills:

High school education or equivalent required, some college preferred 2+ years of experience in the Insurance industry P&C license preferred; training for non-licensed candidates available. If not licensed when hired, must successfully pass the licensing exam within 30 days of hire, and/or within two (2) exam attempts, whichever occurs first. Must have customer service experience. Excellent written and verbal communication skills with high level of responsiveness. Proficiency in Microsoft and database systems. Starting pay at $22-24.00 per hour depending on experience . Robust health/vision/dental coverage for team members and their families (over 75% employer paid!) plus competitive time off programs, disability/life insurance, up to 9% 401(k) total employer contribution, AAA membership, and more. Our team is dedicated to providing the highest quality services to our members, colleagues and community with ingenuity and creativity. We want team members to build a future with us. We will support your growth and reward your commitment. At AAA, we embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking; we go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability, for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners.

We get our feet wet:

we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers; discovering new places, uncovering new worlds. We go for the past, present and future. We are AAA.

•See full job description attached.

Benefits

  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance