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The UPS Store

Customer Service/Cashier/Sales Associate

Job Description

Customer Service/Cashier/Sales Associate 3.7 3.7 out of 5 stars 38954 Proctor Boulevard, Sandy, OR 97055 From $15.50 an hour
  • Part-time, Full-time The UPS Store 63,678 reviews From $15.50 an hour
  • Part-time, Full-time Responsibilities:
  • Provide exceptional customer service to all customers, both in person and over the phone
  • Assist customers with product selection and provide recommendations based on their needs
  • Upsell additional products and services to maximize sales opportunities
  • Conduct product demonstrations to showcase features and benefits
  • Process customer transactions accurately using the point-of-sale (POS) system
  • Maintain a clean and organized sales floor, including restocking merchandise as needed
  • Stay up to date on product knowledge and industry trends to effectively assist customers
Qualifications:
  • Previous experience in retail sales or customer service is preferred
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Excellent communication skills in English, both verbal and written
  • Basic understanding of retail math for handling cash transactions and calculating discounts
  • Familiarity with point-of-sale (POS) systems is a plus
  • Technical sales experience or knowledge is an asset
  • Ability to work well in a team environment and collaborate with colleagues
  • Be able to lift up to 65lbs
Job Types:
Full-time, Part-time Pay:
From $15.50 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Oregon data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,083 / year median in Oregon

-10% projected decline

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