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Wegmans

Customer Service Associate

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

We're looking for people who can provide incredible customer service to ensure a positive shopping experience for our customers! Our front end team members are crucial to welcoming and thanking customers for their business; often the first and last people they see during the time in our stores. Join the team and work with others in a fast-paced, dynamic environment! What You'll Do Make a difference in our customers' day Be part of an energetic, dynamic team Exhibit enthusiasm in the exceptional products we offer Demonstrate your passion for food and share that knowledge with our customers We are now hiring for opportunities in several areas of the store.
These positions may include:
Cashier E-commerce shopper Parking lot and cart attendant Maintenance/janitor Cash/accounting office Customer service desk At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits• Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with a 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.