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Phytogenx Incorporated

Customer Account Associate

Pay: Not specified

Posted: 7 weeks ago

Location: Morgantown, PA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/24/2026

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Do you love keeping things organized while working in a world full of innovation, creativity, and collaboration? We're a leading contract manufacturing cosmetic company looking for a Customer Account Associate who thrives in a fast-paced environment and loves making customers smile!

What You'll Do:

Be the superstar who ensures customer orders flow seamlessly from development to launch Communicate with customers to finalize BOMs and keep everything accurate in our MRP system Analyze supply and demand to keep materials moving and schedules on track Collaborate with scheduling and shipping teams to make magic happen Prepare weekly status updates and keep customers in the loop Maintain data integrity like pro and close orders with confidence

What We're Looking For:

2 + years of customer service or product development experience Project management skills? Even better! Familiarity with Microsoft Office and MRP systems A multitasking master who can pivot with ease A positive, courteous communicator who loves teamwork

Why You'll Love It Here:

Fun popup events that bring beauty to life Holiday & summer parties that keep the vibes high A collaborative team where ideas sparkle A fastpaced environment that's never boring Ready to join a team where beauty meets business? and let's make something fabulous together!