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DG
Domenic Graziano Flowers
Customer Service Associate
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Job Overview We are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this vital role, you will be the frontline ambassador for our company, delivering exceptional support and building strong relationships with customers. Your energetic approach and problem-solving skills will ensure customer satisfaction and foster loyalty. This paid position offers an exciting opportunity to develop your communication, organizational, and technical skills while making a positive impact every day. If you thrive in fast-paced environments and enjoy helping others, this is the perfect role for you! Duties Provide outstanding customer support via in-person and telephone ensuring all inquiries are addressed promptly and professionally Assist clients with product or service questions Handle cash transactions accurately when applicable, including processing payments via database Demonstrate excellent in-person and phone etiquette and communication skills to create positive customer interactions Collaborate with team members to improve client services and resolve complex issues efficiently Three (3) locations - Southampton, Warminster, Doylestown. Must be willing to work at 2 locations+ Must have reliable transportation along with great people personality and reliable. Experience Previous telephone customer service experience or in-person customer service and some floral design experience