Customer Service Rep - State College, PA
Job
Lincare Holdings
State College, PA (In Person)
Full-Time
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Job Description
Customer Service Rep - State College, PA Lincare Holdings United States, Pennsylvania, State College 2437 Commercial Boulevard (Show on map) May 01, 2026
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
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