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Henise Tire

Customer Service Representative

Pay: $14–$16/hr

Posted: 4 days ago

Location: York, PA (Onsite)

Last Updated: 10 hours ago

Hours: Full-Time

Expires: 10/14/2026

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

We are hiring a customer service representative to manage customer phone calls. You will also process orders, modifications, and escalate complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintain a positive, empathetic, and professional attitude toward customers at all times. Respond promptly to customer inquiries. Learn our products so that you can answer questions. Process orders, forms, and requests. Keep records of customer interactions, transactions, comments, and complaints. Communicate with colleagues as necessary. Ensure customer satisfaction.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support Offered compensation: $14/hr - $16/hr Experience and License Requirements Customer Service (optional) Data Entry (optional) PA Driver's License (optional)