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Andrews, Hooper and Pavlik

Client Service Accountant

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Client Service Accountant Andrews, Hooper and Pavlik - 2.7 Meridian, MI Job Details Full-time 1 hour ago Qualifications Accounting systems Preparation of internal financial performance reports Productivity software Full Job Description Prepared for YOU. Prepared for Success. Are you an experienced accounting professional who enjoys helping clients and solving problems? AHP is looking for an organized, detail-oriented, and people-focused Client Service Accountant to make a real difference every day in the diverse portfolio of our business clients! If you enjoy providing excellent customer service, finding solutions, and having exceptional time-keeping abilities, this could be the perfect opportunity for you. This role is ideal for an experienced accounting professional who can provide bookkeeping, payroll, financial reporting, and accounting support. As a Client Service Accountant, you will work with multiple clients across different industries to help business owners understand financial information, improve processes, and make informed decisions. Why Join AHP? At AHP, we deliver experienced, responsive, and personalized service to our clients and communities. With more than 170 professionals across Michigan, we combine the resources of a large firm with the close relationships of a local team. Life at
AHP:
Hybrid Work Schedule Summer Fridays Off Collaborative Team of 20+ Experts Multiple Office Locations Additionally, as a part of the Client Service Accountant group, you will: Work with small to mid-size businesses in a variety of industries, which encourages new challenges and opportunities to learn. Build strong client relationships with business owners, allowing you to become a trusted accounting resource Grow your expertise in your role with bookkeeping, payroll, financial planning, and client advisory services. What You'll Do Manage accounting responsibilities for a portfolio of roughly 15-25 clients Maintain accurate accounting records and provide ongoing bookkeeping support to clients. Review transactions, investigate accounting issues, and ensure financial information is recorded properly. Prepare financial statements, monthly reports, journal entries, and account reconciliations. Process payroll for clients and help with payroll tax filings. Provide practical solutions for clients' accounting questions. Partner with clients and colleagues across AHP's Michigan offices to understand client needs, enhance processes, and provide outstanding service. Support clients in a variety of industries such as Not-for-Profit, Government, Financial Institutions, Manufacturing, Agriculture, Medical, and many more. Qualifications 3+ years of recent payroll, accounting, and bookkeeping experience. Associate or bachelor's degree in a business-related field is preferred; however, relevant hands-on experience will also be considered. Strong understanding of bookkeeping fundamentals, including debits, credits, and financial statement impact. Experience in preparing financial statements and monthly accounting reports. Proficiency with payroll processing and payroll tax filings is preferred. Experience with QuickBooks Online, QuickBooks Desktop, or similar accounting software. General knowledge of Microsoft Office programs. Strong organizational skills and attention to detail to manage multiple clients and deadlines. Effective communication skills to provide excellent client service. Build Your Career with AHP If you enjoy accounting, solving problems, and helping businesses succeed, we would love to talk with you.