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Olsten

Customer Care Specialist I Bilingual

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,000 / year median in the U.S.

+4% projected growth

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Job Description

Olsten Staffing is Hiring! Bilingual Customer Care Specialist (English/Spanish) 📍 Remote Opportunity 💲
Pay:
$16.00 - $19.00 per hour Olsten Staffing is seeking motivated and customer-focused individuals for a Bilingual Customer Care Specialist position. If you are fluent in both English and Spanish, enjoy helping people, and thrive in a fast-paced environment, we want to hear from you! Job Responsibilities Handle inbound customer calls and assist with account-related inquiries. Research and resolve customer concerns while providing excellent service. Demonstrate empathy and active listening to ensure customer satisfaction. Document customer interactions accurately. Navigate multiple systems while assisting customers. Identify solutions and proactively address customer needs. Qualifications Fluent in both English and Spanish (required). High School Diploma or GED required. At least 1 year of work experience required. Strong communication and customer service skills. Excellent attention to detail. Ability to multitask and work effectively in a fast-paced environment. Comfortable using computer systems and technology. Why Apply?
Competitive pay:
$16.00 - $19.00 per hour. Remote work opportunity. Paid training provided. Opportunity for career growth and advancement. Supportive team environment. If you're ready to start a rewarding customer service career, apply today with Olsten Staffing! Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit www.olsten.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records. Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels. We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!
Pay Details:
$16.00 to $19.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development