Protos IT Apply Now Customer Service Rep II (Mortgage origination Exp) Indianapolis, IN, US

• Posted 3 hours ago
• Updated 3 hours ago Contract W2 Contract Independent 6 Months No Travel Required On-site $20
• $22/hr Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account .

Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Customer Service Rep mortgage origination loan originator loan processor junior underwriter loan officer Customer Service Rep mortgage origination loan originator loan processor junior underwriter loan officer

Summary Job Title:

Customer Service Rep II ( mortgage origination Exp )

Location:

Indianapolis, IN Duration:

6 Months contract to fulltime hire As a Mortgage Origination Customer Service Representative, you will:

• Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures.
• Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge the client's requests.
• Follow standard operating procedures for various topics, systems, and contact channels.
• Document all of your contacts in a database.
• Keep up to date on FHA mortgage processes and procedures. To be a successful Mortgage Origination Customer Service Representative, you will possess:
• The ability to navigate multiple computer systems and applications and utilize search tools.
• Excellent time management skills and dependability.
• Strong written and verbal communication skills, including telephone etiquette.
• Keyboarding proficiency of at least 40 words per minute.

Required Qualifications:

• High School diploma or General Educational Development (GED) certificate
• Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer)
• Minimum of 1 year of contact center experience or telephone customer service experience
• Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation

Preferred Qualifications:

• FHA Knowledge/background
• Bilingual in English and Spanish
• verbal and written
• Contact Center experience (Omnichannel) Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description.

The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

RTX1614ae

Position Id:

9107119 Posted 3 hours ago Contact the job poster ID Ivan Deshmukh Recruiter @ Protos IT View Profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs System One Mortgage Origination Professionals Indianapolis, Indiana

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Type:

Contract Schedule:

40 hours/week

Shift Window:

8-hour shifts scheduled between 7:30 AM 6:30 PM ET (based on business need)

Pay Rate:

$24/hr (W2)

Security Requirement:

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