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Price Self Storage
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Welcome! Price Self Storage is an established company looking for hard working candidates to fill our Customer Service / Sales Agent position. This is a sales minded position and should be considered for candidates who can confidently assist prospective tenants in a sales and customer service environment. This position is perfect for candidates with: Retail, Hospitality, and property maintenance experience. This position offers a set schedule and no late nights! Customer service and sales experience is a plus, but we are willing to train the right individual. We are company that prides itself on promoting from within and have a track record of developing our Customer Service / Sales Agents into: Property Managers, Trainers and Corporate Staff. Personal Attributes and Skills
- Possess an outgoing, energetic, and positive disposition
- Strong work ethic that seeks out extra job duties
- Sales skills and the ability to provide superior customer service
- Responsible, dependable, and timely in tasks and reporting
- Well organized and can multi-task throughout the day
- Can maintain composure and focus when addressing an adverse tenant situation
- Computer literate and the ability to learn new software as needed
- Takes pride in working for Price Self Storage and seeks to give customer's the best all around storage experience Job Responsibilities
- Diligently work with prospects in person, or by phone, to achieve a closed sale and completed lease.
- Welcome customers and make sure all the customer's needs are met, by attentively listening and giving superb customer service
- General upkeep and maintenance of the self storage facility: includes painting projects, sealing concrete floors, use of common power tools
- Reach company rental and review goals by partnering with the Site Manager and Regional Manager
- Take and make calls to customer's regarding their storage account and document information in our computer system
- Help keep the facility to our high standard of cleanliness by sweeping, mopping, and picking up trash and pulling weeds.
- Take payments, balance cash drawer, and prepare daily deposits
- Use various computer programs effectively Benefits
- Paid time off
- Medical, dental, and vision insurance
- 401(k) Plan
- Extensive customer service and sales training
- Promotes from within
- Set schedule We look forward to hearing from you!