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T
TEKsystems
Member Services Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
URGENTLY HIRING
| Member Services Representative | Hybrid (only 2 DAY in office!) | Santa Barbara, CA- Looking to build a meaningful career in healthcare while making a direct impact on your community?
- Why People Love This Opportunity
- Hybrid schedule with a respected local healthcare organization
- Meaningful work supporting Medi-Cal members and underserved communities
- Opportunity to grow a long-term career in healthcare administration, member services, and managed care
- Collaborative team environment where your work truly makes a difference
- What You'll Be Doing You'll serve as a trusted resource for members, providers, and pharmacies by helping individuals understand and access their healthcare benefits, coordinating services, resolving issues, and ensuring members receive the support they need.
- We're Especially Interested In People With
- Medical terminology knowledge
- Healthcare or patient-facing experience
- Eligibility verification experience
- Medical records experience
- Call center or high-volume customer service experience
- Strong communication and problem-solving skills
Great Backgrounds Might Include:
Medical Receptionist- Patient Services Representative
- Member Services Representative
- Care Coordinator
- Healthcare Customer Service Representative
- Front Desk Medical Assistant
- Referral Coordinator
- Patient Access Representative
- Medical Office Specialist
- If you're looking for a role where you can help people every day, grow professionally, and be part of an organization with an incredible mission
APPLY NOW!
Job Type & Location This is a Contract position based out of Santa Barbara, CA. Pay and Benefits The pay range for this position is $26.30- $27.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Santa Barbara,CA.