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Travel Support Specialist
Career Insights for Call Center Representative
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Scorecard
Based on national data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,119 / year median in the U.S.
+1% projected growth
Job Description
Travel Support Specialist
Duluth, GA Description
Travel Support Specialist - Direct Hire Permanent Opportunity
REMOTE AFTER TRAINING
Looking for a stable career with outstanding benefits, competitive pay, and the flexibility to work from home after training? Join our team as a Travel Support Specialist and help customers manage important travel needs in a fast-paced, customer-focused environment. We offer a comprehensive benefits package, including: Medical PPO and Dental Coverage
15 Days of PTO in Your First Year
Life Insurance
Short-Term Disability
401(k) with Generous Company Match
Charity Time Off
Career Growth Opportunities
Fully remote after training
Pay and Schedule Training Pay:
$20.91/hour
Shift Differentials After Training:
2nd
Shift:
Additional $3.13/hour
Training:
3 months onsite in Duluth, GA
Monday-Friday, 8:00 AM-5:00
PM After Training:
Remote position
8-hour shifts 2nd shift. Must be able to work any time from 12:00PM-11:30PM
What You'll Do
Handle inbound calls and customer requests
Assist with travel bookings, itinerary changes, and reservations
Resolve cancellations, schedule changes, and travel issues
Maintain accurate reservation records
Deliver exceptional customer service while meeting performance goals
What We're Looking For
Customer service, travel, or call center experience
Stable work history
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Strong attention to detail
Comfortable navigating multiple computer systems
High school diploma or equivalent Background Investigation Requirement This position would require successful completion of a background check, which will include the following: Criminal and legal history review
Credit history review
Employment and education verification If you enjoy helping people, solving problems, and building a long-term career with excellent benefits and growth potential, apply today.
Overview Base Pay:
20.91 - 24.04
Other Pay:
Job Number:
1296425
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Dental Insurance
- Relocation Assistance