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Emerald Path Consulting

Entry Level Verizon Customer Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Rhode Island data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,386 / year median in Rhode Island

-17% projected decline

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Job Description

Entry Level Verizon Customer Assistant Emerald Path Consulting Pawtucket, RI Job Details Full-time $1,000 - $1,400 a week 9 hours ago Benefits Employee discount Qualifications Customer communication High school diploma or GED Full Job Description Great for Bartenders, Servers, Retail Associates, Hospitality Staff, Customer Service Representatives, and Outgoing Personalities! Our team is looking for an Entry Level Verizon Customer Assistant to help customers with their Verizon accounts and services. This is an entry-level opportunity for someone who enjoys working with people, communicating face-to-face, and helping customers find the right solutions for their needs. In this role, you'll receive hands-on training while learning how to assist customers, answer questions, explain service options, and provide a positive customer experience. No previous Verizon or telecommunications experience is required — we're looking for someone who is friendly, dependable, and willing to learn. Entry Level Verizon Customer Assistant responsibilities: Welcome customers and provide friendly, professional assistance. Help customers with Verizon account questions, service options, and general inquiries. Listen to customer needs and help identify appropriate solutions. Explain Verizon products, services, and account options clearly. Assist with enrollment, account updates, and service-related requests. Maintain accurate customer information and follow established procedures. Work closely with teammates to provide a consistent customer experience. Participate in ongoing training to build product knowledge and communication skills. What We're Looking For High school diploma or GED required. Strong communication and interpersonal skills. Comfortable speaking with customers in a professional setting. Positive attitude and willingness to learn. Reliable, organized, and able to work well with a team.
Pay:
$1,000.00 - $1,400.00 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements