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Providence Business Solutions
Verizon Account Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Rhode Island data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,386 / year median in Rhode Island
-17% projected decline
Job Description
Verizon Account Associate Providence Business Solutions Pawtucket, RI Job Details Full-time $58,000 - $69,000 a year 20 hours ago Benefits Paid training Opportunities for advancement Qualifications Customer communication Full Job Description Your first full-time job shouldn't feel like a dead end. It should teach you valuable skills, give you room to grow, and put you on a team that invests in your success. At Providence Business Solutions, we're hiring a Verizon Account Associate to represent Verizon Fios and help customers discover fast, reliable fiber internet solutions for their homes. In this role, you'll meet with customers face-to-face, build confidence in communication and sales, and develop professional skills that can lead to long-term career growth. Whether you're coming from retail, restaurants, hospitality, athletics, or you've recently graduated, this opportunity is designed for people who are motivated, coachable, and ready to learn. Every Verizon Account Associate receives paid training, daily mentorship, and hands-on coaching—no telecommunications experience required. What You'll Do as a Verizon Account Associate Meet with customers to introduce Verizon Fios fiber internet, home connectivity solutions, and current promotions. Learn about each customer's needs and recommend the Verizon Fios services that best fit their lifestyle. Guide customers through enrollment, answer questions, and ensure a smooth, positive experience. Explain Verizon Fios internet features, service options, pricing, and installation timelines with confidence. Complete account enrollments and maintain accurate customer information. Work alongside your team to achieve sales goals while delivering exceptional customer service. Continue developing your sales, communication, and leadership skills through ongoing coaching and mentorship. What Makes a Great Verizon Account Associate? You enjoy meeting new people and building relationships. You're competitive, motivated, and eager to learn. You thrive in a team environment and enjoy working toward goals. You communicate confidently and enjoy helping customers make informed decisions. Retail, restaurant, hospitality, customer service, or sales experience is a plus—but not required. Why Join Providence Business Solutions? Clear opportunities for career growth and advancement Performance-based bonuses and incentives Supportive, team-oriented culture Gain valuable experience representing one of the nation's leading fiber internet providers Build transferable skills in sales, communication, customer service, and leadership If you're looking for an opportunity where hard work is recognized, growth is earned, and every day helps you build valuable career skills, we'd love to meet you. Apply today to start your career as a Verizon Account Associate with Providence Business Solutions.