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C
Confidential
Verizon Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Rhode Island data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,386 / year median in Rhode Island
-17% projected decline
Job Description
Are you a client-focused professional who thrives on building relationships and delivering exceptional service? We are seeking a motivated and detail-oriented Verizon Associate to join our growing team. In this Verizon Associate role, you will serve as a trusted point of contact for our clients, providing knowledgeable support while helping ensure every interaction reflects our commitment to excellence, responsiveness, and long-term client success. Verizon Associate Responsibilities Deliver high-quality client support by addressing inquiries and resolving concerns in a professional, timely, and accurate manner. Build and maintain strong client relationships by guiding users through product features and helping them maximize value. Collaborate with internal teams to ensure seamless service delivery and contribute to continuous improvements in support processes. Document, track, and report client feedback to support ongoing enhancements to our products and services. What We Offer our