Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
A
AppleOne
Member Services Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on South Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,000 / year median in South Carolina
+4% projected growth
Job Description
Job Summary As a Member Services Representative, you will be the primary point of contact for members and will support inquiries related to programs, services, account information, applications, and documentation. Full-time, onsite temp-to-hire opportunity in Florence, SC. Key Responsibilities
- Assist members with questions regarding programs, services, account details, and available resources.
- Review applications, forms, and documentation for completeness, accuracy, and required information.
- Enter, update, and maintain member data in company systems with a high level of accuracy.
- Process member requests, update records, and follow established procedures.
- Explain policies, procedures, and service options in a clear, professional, and helpful manner.
- Resolve member concerns efficiently while maintaining confidentiality and a positive member experience. Compensation
Pay:
$15.00 per hour, final and non-negotiable.Schedule:
Monday through Friday, 8:30 a.m. to 5:00 p.m.- Job type: Temp-to-hire.
- Work location: On site in Florence, SC. Required Qualifications and Skills
- 3 to 5 years of relevant experience preferred.
- Strong communication, customer service, and interpersonal skills.
- Excellent attention to detail and strong organizational abilities.
- Comfortable using computers, office systems, and data entry platforms.
- Ability to manage multiple tasks in a fast-paced office environment.
- Professional, friendly, dependable, and service-oriented attitude.
- Ability to handle sensitive information with confidentiality and accuracy.