Entry-Level Customer Service Sales Representative Postnet SC114 Mount Pleasant, SC Job Details Part-time $12 - $18 an hour 6 hours ago Benefits Paid training Paid time off On-the-job training Flexible schedule Referral program Qualifications Teamwork Phone communication English Driver's License Client services Problem-solving Client interaction via phone calls

Full Job Description Benefits:

Bonus based on performance Competitive salary Free uniforms Join Our Team at

PostNet Location:

1985 riviera dr ste 103 mt pleasant sc Are you a motivated, customer-focused individual passionate about service and sales? PostNet seeks an enthusiastic team member to support our daily operations and help customers with essential printing, shipping, and business services. What We're Looking For We invite candidates who meet the following qualifications:

Education:

High school diploma or equivalent (preferred)

License:

Valid driver's license and reliable transportation Key Responsibilities In this role, you'll be expected to: Assist customers with shipping, packaging, printing, and other in-store services Contribute ideas to marketing and promotional initiatives Support daily store operations, including opening, closing, and managing the register Maintain organized and well-stocked inventory in collaboration with management Build strong working relationships with couriers and team members Sort and distribute mail to private mailboxes efficiently and accurately Physical and Communication Requirements To succeed in this position, you must: Be able to stand for extended periods at the service counter Safely lift and carry items up to 50 pounds Communicate effectively with customers via phone, email, and in person About PostNet For over 30 years, PostNet has been a trusted provider of high-quality printing, shipping, and business solutions. We empower small businesses and individuals through reliable service and a customer-first approach. Ready to be part of a dynamic team that supports local businesses and delivers top-notch service? Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional client services and will thrive in a fast-paced environment. This role involves engaging with customers, resolving inquiries, and ensuring a positive experience while maintaining high standards of communication and professionalism. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to enhance customer satisfaction. Analyze customer needs and offer appropriate solutions or alternatives. Maintain detailed records of customer interactions through data entry into our systems. Utilize effective phone etiquette to ensure clear communication with clients. Collaborate with team members to improve service delivery and resolve complex issues. Assist in sales efforts by identifying opportunities for upselling or cross-selling products. Support the overall operations of the office by performing various administrative tasks as needed. Requirements Fluency in English is essential. Previous experience in a call center or client services role is highly desirable. Strong analytical skills to assess customer needs effectively. Excellent communication skills, both verbal and written, with an emphasis on phone etiquette. Ability to work independently as well as part of a team in a dynamic environment. A positive attitude and willingness to learn new skills are essential for success in this role. Join us in delivering outstanding service to our customers while growing your career in a supportive environment!

Job Type:

Part-time Pay:

$12.00 - $18.00 per hour Expected hours: No less than 15.0 per week

Benefits:

Flexible schedule On-the-job training Paid time off Referral program

Work Location:

In person