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Complete Quality

Warehouse Customer Service Rep

Pay: $21/hr

Posted: 5 days ago

Location: Arlington, TX (Onsite)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 10/14/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Overview:

Complete Quality is seeking dedicated Warehouse Customer Service Representatives to provide contract-based warehouse support services in Arlington, TX. This role is essential in ensuring smooth warehouse operations, accurate inventory management, and exceptional customer service. The ideal candidate will serve as a vital link between our warehouse functions and customer needs, supporting order fulfillment, shipping logistics, and inventory control. This position offers an opportunity to contribute to a fast-paced environment where attention to detail and proactive communication are highly valued.

Duties:

Assist customers with inquiries regarding order status, shipping details, and product availability through primarily email and phone as well. Utilize warehouse management systems (WMS), EDI order processing and SAP Business One order entry. Maintain detailed records of shipments, inventory adjustments, and customer interactions for audit purposes.

Skills:

Proficiency with warehouse management systems (WMS), ERP systems such as EDI and SAP Business One. Strong knowledge of inventory management software and shipping logistics processes. Excellent data entry skills coupled with basic math proficiency for order calculations and inventory adjustments. Effective customer service skills with the ability to communicate clearly across diverse audiences. Competence in Microsoft Office applications for reporting and correspondence purposes. Previous experience working within a warehouse environment or distribution center is highly desirable.

Compensation:

$21.00PH Paid WEEKLY via 1099 Direct Deposit Available Schedule(s): Monday-Friday 8:30AM-5:00

PM Requirements:

Must PASS Background Check and E-Verify 1+ year of data entry experience FLUENT English; Bilingual in Spanish is a plus!

Pay:

$21.00 per hour

Experience:

Data Entry:

1 year (Required)

Work Location:

In person