Description:

About Impactia Corp Impactia Corp is a growing marketing and brand strategy firm focused on delivering innovative campaigns and exceptional client experiences. We offer a collaborative environment with strong opportunities for career growth. Position Overview Impactia Corp is seeking an enthusiastic Entry-Level Customer Service Representative to support client interactions and ensure a positive customer experience. This is a great opportunity for candidates looking to start a career in customer service and client relations. Key Responsibilities Respond to customer inquiries via phone, email, and in person Provide accurate information about services and campaigns Assist customers with questions, concerns, and service requests Maintain records of customer interactions in company systems Escalate complex issues to appropriate departments

Requirements:

High school diploma or equivalent required Strong communication and interpersonal skills Basic computer and data entry skills Ability to multitask and stay organized Positive attitude and willingness to learn Benefits Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Stable full-time schedule Supportive team environment