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Lower Colorado River Authority (LCRA)

Parks Customer Service Rep I

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Here's The Role Do you enjoy the outdoors and love helping people? LCRA Parks has an open opportunity for a Customer Service Representative, where you can be a part of a great organization and enjoy nature and the outdoors! In this role, join our team in the East District Parks and create amazing memories for guests and their families. You will assist with customer service, reservations, cash collections and reconciliations, prepare deposits and facilitate rentals. If this sounds like a great fit for you, we look forward to receiving your application! How You'll Contribute Answer phone, greet park visitors, act as cashier and provide information to visitors on park operations and facility rentals. Collect, count and prepare cash and check deposits. Count inventory and order cleaning, office and park store supplies within approved supply management policies and procedures. Travel independently to other LCRA parks, as needed. Perform light custodial work, special event setup, park gardening and landscaping, as needed. How You're Qualified Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience. Driver's license How We'll Support You Benefits that don't just check boxes, they make life better. From healthcare to wellness to time off, we've got you covered, so you can focus on what matters. Discover More Equal Opportunity Employer LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment. LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org . Reasonable accommodations will be determined on a case-by-case basis.
Qualifications:
Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience. Driver's license